Privacy policy


ENTICE, located at Linker Rottekade 292 Unit 1.17, 3034 CV Rotterdam, The Netherlands, is responsible for the processing of personal data as described in this privacy statement.

Personal data that we process

ENTICE processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:

  • first and last name
  • phone number
  • email address
  • IP address
  • other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • internet browser and device type

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us and we will delete this information.

The purpose for processing personal data

ENTICE processes your personal data for the following purposes:

  • to process your payment
  • to send our newsletter and/or advertising brochure
  • to be able to call or email you if this is necessary to be able to carry out our services
  • to inform you about changes to our services and products
  • to offer you the opportunity to create an account
  • to deliver goods and services to you
  • to be able to analyze your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences

Automated decision making

ENTICE does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of ENTICE).

How long we keep personal data

ENTICE does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

  • contact form - maximum 4 years
  • newsletter signup - until you unsubscribe
  • client data - maximum 7 years

Sharing personal data with third parties

ENTICE does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. ENTICE remains responsible for these processing operations.

Cookies, or similar techniques, that we use

ENTICE uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. ENTICE uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and we asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below an overview:

― Google Analytics and Google Ads

We use Google Analytics to keep track of general visitor data and to analyze how effective our ads are on Google search result pages. This data is used for statistical analyzes of visit and click behavior on the website. We also optimize the functioning of the website using this statistical data. We have also set up Google Analytics in a privacy-friendly manner, so that IP addresses are anonymized and data is sent over a secure connection.

We have a processing agreement with Google. The statistical data is transferred to and stored by Google on servers in Europe and the United States. Read Google's privacy policy for more information, as well as the specific privacy policy of Google Analytics. For information about how Google is compliant with the GDPR, Google has created specific pages: Google Cloud and the GDPR and Compliance.

Google uses this information to keep track of how our website is used, to provide us with reports about the website and to provide ENTICE as an advertiser with information about the effectiveness of our campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. We have no influence on this.

We would like to explicitly point out that this data can never be traced back to you as a person or individual by ENTICE, with the exception of situations in which you identify yourself as a person via one of the forms on the website. This can be done, for example, by leaving an email address when you sign up for the newsletter. In such cases, your visiting behavior can be linked to the entered data. The data collected by ENTICE will not be passed on to third parties.

― Facebook

We use the Facebook pixel to keep track of general visitor data and to analyze how effective our advertisements are on Facebook and Instagram. The data is therefore used for statistical analyzes of visit and click behavior on the website. We also optimize the functioning of the website with this data. The statistical data is transferred to and stored by Facebook on servers in Europe and the United States. Read Facebook's privacy policy for more information.

Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent or object the processing of your personal data by ENTICE. In addition, you have the right to data portability. This means that you can submit a request to us to send you (or another organisation mentioned by you) a computer file with the personal data we have stored about you. You can submit such a request through our contact form. To ensure that the request has been made by you, we ask you to send a copy of your proof of identity with the request. Please make sure that you black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. ENTICE would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How we protect personal data

ENTICE takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us.